“I don’t know”.  “There’s nothing I can do”.  Does anything make you more frustrated as a consumer, than when you have a problem with a company and they respond with “I don’t know” or “There’s nothing I can do”? I... [More]

As of May 2009, Facebook is the most popular US social networking site.  According to comScore, Facebook’s May 2009 unique visitors totaled 70,278,000.  This is up 97% from last year at this time. Surprisingly MySpace visitors shrank 5% over the same timeframe, slipping to 70,255,0... [More]

When it comes to checking in for a boarding pass, I'm obsessive.  I purchased Apple's iPhone so I could get my boarding pass when I'm mobile.  I set my alarm and jump to it at the 24 hour prior mark.  So on May 29th, at 12:30p, sitting in Cakebread Winery in Napa, my ala... [More]

Last night at 9:00p and one second, PST, the Facebook land rush was on.  My pre-Facebook party consisted of Lisa Redmond from RedRocketLA, Mike Lyon, Ed Doss (NHD), and Ruth Kincaid (NHD).  We were all eagerly anticipating the NASA type of countdown and launch to get our Facebook domain.... [More]

NHD Buzz just got better. We just added an RSS feed link to each NHD Buzz user account.  This means that all Buzz stories posted by a unique user can now be fed into any RSS feed reader (i.e. iGoogle). RSS feeds are becoming an increasingly important way to filter out noise on the Internet an... [More]

eMarketer.com today reported mobile activities for mobile phone users.  We all know that pretty much everyone has a mobile phone so the following report is important to homebuilders because it reveals opportunities to connect with new home buyers.   Why does email marketing work? ... [More]